Privacy Policy

PRIVACY POLICY

Brickhouse Gym (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use and protect your personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

WHAT WE COLLECT

We may collect personal information such as:

• Name

• Email address

• Phone number

• Date of birth (if needed for membership or safety)

• Emergency contact details

• Payment and billing details

• Messages and enquiries you send us (email, SMS, social media)

• Health and fitness information you choose to share with us (only if relevant to training and safety)

HOW WE COLLECT YOUR INFORMATION

We collect information when you:

• Fill out a form (including Facebook/Instagram lead forms)

• Sign up for a trial, membership, class or program

• Book a session through our booking system

• Contact us by phone, email or social media

• Attend the gym and use our services

HOW WE USE YOUR INFORMATION

We use your information to:

• Contact you about trials, memberships, bookings and services

• Manage memberships, bookings and payments

• Provide coaching and customer support

• Send confirmations, reminders and service updates

• Improve our services and customer experience

• Meet legal and safety obligations

MARKETING MESSAGES

From time to time, we may send you updates or offers about Brickhouse Gym.

You can opt out anytime by:

• Using the unsubscribe link in an email

• Replying STOP to an SMS

• Contacting us directly

WHO WE SHARE INFORMATION WITH

We do not sell your personal information.

We may share your information with trusted service providers who help us run the business (for example, booking platforms, payment processors, CRM tools, and messaging/email services). We may also share information if required by law.

STORAGE AND SECURITY

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. Access is limited to authorised staff and contractors who need it to do their job.

ACCESS AND CORRECTION

You can request access to the personal information we hold about you, or ask us to correct it if it’s inaccurate, out of date or incomplete.

WEBSITE COOKIES AND ADVERTISING

Our website and advertising platforms may use cookies or similar technologies to measure performance and improve your experience. This may include advertising tools such as Meta (Facebook/Instagram).

CHANGES TO THIS POLICY

We may update this policy from time to time. The latest version will be published on this page.

CONTACT US

Brickhouse Gym

Email: admin@brickhousegym.com.au

Location: Coorparoo, QLD, Australia

Last updated: February 2026